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Artificial intelligence: How to build the business case

There’s plenty of excitement around artificial intelligence: analyst Gartner places it at the top of its top 10 strategic technology trends for 2017. The analyst says the technology has reached a tipping point and AI is beginning to extend its tentacles into every service, thing, or application, and that it will become the primary battleground for technology vendors looking to make money through 2020.

Interim CIO Christian McMahon, who is managing director at transformation specialist three25, acknowledges interest in AI has exploded recently, but he also voices a word of caution. [1]

[1] By Mark Samuels for ZDNet

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