After years of building popularity, software-as-a-service (SaaS) is becoming the predominant way that enterprises access core applications.
Software that supports key areas of business, such as customer relationship management, will soon primarily be delivered via SaaS.
SaaS is a term used to describe software that is centrally hosted on virtualized infrastructure and served on demand via the internet to multiple organisations, as opposed to the traditional manner of businesses buying software and installing it on-premises. [1]
[1] By Nick Heath for ZDNet
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