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Big bad data: We don't trust AI to make good decisions

The lack of trust in AI systems comes after a number of bad algorithm-driven decisions.

The UK government's recent technological mishaps has seemingly left a bitter taste in the mouth of many British citizens. A new report from the British Computer Society (BCS), the Chartered Institute for IT, has now revealed that more than half of UK adults (53%) don't trust organisations that use algorithms to make decisions about them.

The survey, conducted with more than 2,000 respondents, comes in the wake of a tumultuous summer, shaken by student uproar after it emerged that the exam regulator Ofqual used an unfair algorithm to predict A-level and GCSE results, after the COVID-19 pandemic prevented exams from taking place.

Ofqual's algorithm effectively based predictions on schools' previous performances, leading to significant downgrades in results that particularly affected state schools, while favoring private schools.


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