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Businesses start to rethink their tech priorities for a COVID-19 world

A new Forrester report shows that to survive the next ten years, businesses will need to switch their strategy from efficiency to agility.

When walking along empty city streets during lockdown, a common sight was the "Closed for refurbishment" sign sitting in the front of restaurants and shops. From repainting the walls to replacing decades-old furniture, many venues decided to make the best of the situation by finally carrying out the much-needed works they had been comfortably ignoring for years.

In a new report, research firm Forrester warns that every company should take a similar approach and overhaul their processes and prepare for the next ten years.

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