As organizations rush to establish a coveted mobile presence, business units are developing and deploying apps on their own, and that means IT departments are facing a whole new era of shadow IT. In fact, research firm Gartner predicts that, by 2020, 70% of mobile apps used within the enterprise will be created or adopted without IT’s involvement.
The fact that so many mobile apps are developed outside of IT might seem like a blessing to overworked tech departments already facing lengthy lists of mission-critical tasks. But the situation rarely translates into fewer headaches for the tech team. In fact, outside development can cause a host of problems to land on IT’s doorsteps. 
 By Mary K. Pratt for Computerworld