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IDC’s guide to avoiding vendor lock-in

“All too often, the vendors have the upper hand,” says research and advisory firm IDC in a recent report. High switching costs or other “vendor control points,” such as proprietary technology integrations or overly customized applications, can make it too much trouble for enterprise customers to discontinue using one vendor and switch to another. [1]

[1] By Mitch Betts for Computerworld

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