JOB OPENING: Help Desk Coordinator

Enter one of the most rapidly evolving and innovative fields on the planet. Join the frontline of the technological revolution and work with industry-defining solutions in the ICT and Infrastructure space.

We are looking for a dedicated and passionate Individual with a minimum of between 2 to 3 years of experience working in an IT Help Desk Environment. This position will be based in Cape Town. The Help Desk Coordinator is responsible for the resolution of all client service requests or issues via phone, email within a quick and professional manner. Addressing all incoming support requests via email and phone.

Main duties and responsibilities:

  • Resolve helpdesk service calls using documented procedures.