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Digital is Driving the Evolution of the Modern Workforce

The rapid evolution of technology is drastically changing the nature of the modern workforce. Your workforce is seeking to abandon the archaic practices of yesterday and embrace the promise of safe, flexible and intuitive work environments. First Technology, in partnership with VMware, will not only provide your business with the opportunity to embrace these emerging trends but will equip you with the tools to lead them.

What is Workforce Transformation?

Workforce transformation is the process of equipping your workforce to embrace the rapid innovations in the digital sphere. By enhancing the skills and abilities of your workforce, you are cultivating talent that will allow your employees to keep up with the constant change in your business strategy.

In a dynamic business environment, companies can’t afford to hold onto outmoded work approaches and skillsets. Technology is drastically accelerating business evolution. Empowering workers is a crucial goal of business – most recognize that a responsive and engaged workforce helps them compete in today’s modern world.

Why is Workforce Transformation Important?

To remain competitive in a rapidly transforming business landscape, your workforce needs to be equipped with, and understand, the latest developments in technology.

Employee productivity is a critical priority for any business. If you’re still utilizing legacy systems and procedures, your workforce and its efficiency will suffer.

Worker frustration and procedure delays can hurt your business in multiple ways. Over half (60%) of workers surveyed in a recent study say that freezes, bugs and glitches negatively affect their motivation and engagement. This will have a rippling effect that hampers the overall effectiveness of your organization’s service delivery.

The definition of productivity has changed – workers are seeking to deliver value to their organisations in new ways, and productivity is now measured by how creatively and enthusiastically employees accomplish their work.

When your service delivery suffers, it will directly impact the trust and brand perception of your customers. 77% of technology decision-makers think improving the employee experience is also a critical or high priority. User experience tracks to greater productivity, engagement, motivation and satisfaction. It isn’t just nice to have – it’s becoming a differentiator.

If you want to take a deeper look at the art of workforce transformation, download our latest Ebook and learn the crucial importance of Workforce Transformation.

For more information about how First Technology can assist, please get in touch with Jolene Strydom on 021 525 7000 or

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