By mid-March 2020, business plans went out the window and many shifted focus from thriving to surviving. Pedro Lopes, group MD of Seidor Africa, says that “technology trends will increasingly evolve in line with our online and digital lives in 2021.”
Here’s what else 2021 could bring:
1. Business management systems are more critical than ever
Challenges differ from one organisation to the next, but business needs remain the same. Now more than ever, an end-to-end business management system is needed to manage and control daily activities.
An integrated solution designed specifically for the business will help managers reach targets by cutting manual tasks and automating business-critical functions.
A centralised database at the heart of the solution will allow for reconciling data from multiple systems, enabling automation which brings with it efficiency and productivity. Informed and efficient management decisions will be enabled by having access to integrated, real-time data.
2. Adaptability is critical to success
The key to sustainability in 2021 will be the ability to understand the full picture using business intelligence and rock-solid systems. We are continually having to adapt because we do not know what’s coming, although we can be sure there will be some unexpected twists and turns.
How do we make assumptions with so many disruptions? At the moment, it is critical for businesses to adapt to market and environmental changes on a daily basis and to do that, they need an integrated system that gives them real-time data.
3. COVID-19 is accelerating eCommerce growth
The increasing use of technology to work and stay connected is creating new digital habits globally. The way we shop is changing, with eCommerce having boomed under lockdown. Now is the time to transform business operations to match the new digital expectations that have emerged.
According to research from IDC, two-thirds of the CEOs of Global 2000 companies will shift their focus from traditional, offline strategies to more modern digital strategies to improve the customer experience before the end of 2020, with 34% of companies believing they’ll fully adopt digital transformation within 12 months or less.
Image Source: Asmag.com